G Worker Tree Surgery Data Privacy Statement

Terminology

Personal data is any information that could identify a person (data subject).  Personal sensitive data relates to information concerning a data subject’s racial or ethnic origin, political opinions, religious beliefs, trade union activities, physical or mental health, sexual life, or details of criminal offences.

A data subject is any identified or identifiable person whose personal data is processed by the data controller.

A data controller determines the purposes for data processing and the way personal data is processed.

Processing is any action or actions performed on personal data such as collection, organisation, storage, erasure or destruction.

Data Collection

G Worker Tree Surgery collects personal data that is required for services.

G Worker Tree Surgery may be required to contact data subjects in support of services and therefore may collect contact details such as name, email address, telephone number and address.  G Worker Tree Surgery collects any additional data received by email, letter, telephone, through workertreesurgery.co.uk or by any other means of correspondence.  Personal data is not actively sourced externally however G Worker Tree Surgery may receive personal data from third parties if the data subject has requested this transfer of data.

G Worker Tree Surgery does not retain bank details belonging to data subjects.

Ability to provide products and services may be affected if data subjects choose not to provide some or all of the aforementioned information to G Worker Tree Surgery.

Data Protection and Retention

G Worker Tree Surgery has security measures in place to protect personal data.  Access to personal data is restricted to select persons of authority and there is a Firewall (security software) in place to protect internal information from the internet.  G Worker Tree Surgery does not share personal data with third parties.

G Worker Tree Surgery practises a 5-year retention period after which personal data is securely destroyed.  Personal data retained by G Worker Tree Surgery can be reviewed at any time to determine whether it is still needed which can result in the destruction of personal data prior to the deadline of the retention period.  Please be aware that companies can keep personal data for longer if kept for public interest archiving or statistical purposes.

Other Data Processing

G Worker Tree Surgery acts as a data controller by processing personal data.  Processing must be with legitimate interest and compatible with the reason the data was originally collected.

G Worker Tree Surgery may use personal data to provide data subjects with requested products and services and this can be in the form of contacting data subjects in response to enquiries.  G Worker Tree Surgery does not contact data subjects with marketing information.

G Worker Tree Surgery may be required to process personal data for investigating, detecting and reporting crime; to demonstrate compliance and to actively comply with industry standards and any laws and acts that may apply.

Google Analytics

When workertreesurgery.co.uk is visited, a third party service called Google Analytics is used to collect standard internet log information and details of visitor behaviour patterns.  This is to discover factors such as the number of visitors to various parts of the site.  This information is processed in a way that does not identify anyone; G Worker Tree Surgery does not make, and does not allow Google to make, any attempt to find out the identities of those visiting workertreesurgery.co.uk.

Cookies

Data may be obtained from cookies through workertreesurgery.co.uk.  These are small text files that are placed on a computer by visited websites; they are widely used in order to make websites work or work more efficiently.  Cookies also enable delivery of more personalised content.  Most web browsers allow some control of most cookies through the browser settings.  Please note that in a few cases some website features may not function if cookies are removed from the browser.

External Websites

Workertreesurgery.co.uk may contain links to external websites.  G Worker Tree Surgery is not responsible for the privacy practices of such other sites and encourages visitors to read the privacy statements of every website that collects personal data.

Rights

Data subjects have the following rights regarding their personal data:

The right to be informed	Data subjects have the right to clear, transparent and understandable information regarding their rights and how G Worker Tree Surgery uses their personal data.  This is the purpose of providing data subjects and visitors to workertreesurgery.co.uk with a privacy policy.
The right of access	Data subjects have the right to access the personal data that is being processed by G Worker Tree Surgery.
The right to rectification	Data subjects are entitled to correct their personal data if it is inaccurate.
The right to be forgotten / erasure	Data subjects are entitled to request the deletion of their personal data where there is no exigent reason for G Worker Tree Surgery to continue processing it.  There are exceptions to erasure.
The right to restrict processing	Data subjects have the right to put an end to the processing of their personal data in certain circumstances.  G Worker Tree Surgery can continue to store personal data when processing is restricted but may not further process it.
The right of data portability	Data subjects have the right to acquire and reuse their personal data in certain circumstances as well as the right to have their personal data directly transferred to third parties in certain circumstances.
The right to object	Data subjects have the right to object to G Worker Tree Surgery processing their personal data for business interests, marketing purposes and related profiling.
The right to withdraw consent	Data subjects who have given consent to G Worker Tree Surgery to process their personal data have the right to withdraw their consent at any time.  Any processing of the data subject’s personal data up to that point is not unlawful.
The right to complain	Data subjects have the right to make a complaint to the Information Commissioner’s Office (the data protection authorities) if they believe their personal data has not been processed in compliance with data protection law.

G Worker Tree Surgery may occasionally update this policy therefore data subjects and visitors to workertreesurgery.co.uk may want to check it each time personal data is provided.  Please contact Graham Worker at G Worker Tree Surgery to discuss personal data and the practise of rights.  Contact details can be found at workertreesurgery.co.uk/contact.